My Husband Does the Laundry

Yes, my husband does the laundry. Not just his own laundry, but all of it: towels and sheets, the kids’ clothes and mine, placemats and reusable masks. Every weekend, he collects dirty clothes from hampers, runs load after load, hangs the delicate items on a rack, and folds the rest into neat dryer-fresh piles that … Continue reading My Husband Does the Laundry

You Get What You Measure (So Be Careful What You Measure)

Remember the story about the genie who was freed from the magic lamp? “You get three wishes – any three wishes! – but choose carefully!” The greedy soul who rubs the lamp always wastes a wish or two. “I want to be ruler of the universe!” And poof! he’s transformed into a giant yardstick. He … Continue reading You Get What You Measure (So Be Careful What You Measure)

Reading the Tea Leaves

Certain people seem to have a sixth sense – insights that go beyond what is actually said or done. These are the people you seek out after a meeting goes south to ask, “What happened in there?” And they can tell you exactly what went wrong, who caused it, when it happened, and maybe even … Continue reading Reading the Tea Leaves

Hackers Gonna Hack

I remember sitting next to my mother in the waiting room of numerous doctors’ offices – all outfitted nearly the same: brown chairs with wooden armrests, scuffed industrial carpet, receptionist behind a sliding glass window. My mom would hunch over a clipboard thick with paperwork, huffing with indignation. Why is it necessary for a dermatologist … Continue reading Hackers Gonna Hack

Touching the Future

My grandfather – we called him “Pops” – taught math in the New Haven public schools for 32 years. When I was with Pops at a store or restaurant in New Haven, even long after he retired from teaching, we’d invariably run into a former student. I picture my small hand engulfed in his large … Continue reading Touching the Future

The World’s Gone Hybrid

Remember when hybrid referred to cars that run on gas and electricity? How quaint. Today, it seems that everything is hybrid. The word hybrid comes from the Latin hybrida meaning the offspring of two dissimilar organisms. Mythical human-animal hybrids — like the half-man half-horse Centaur — evoke images of bizarre creatures that express some attributes … Continue reading The World’s Gone Hybrid

AI is Already Everywhere (But Not in the Way That You Fear)

Do you use Waze for navigation? Customer support chatbots? Apple voice memos? Facebook photo auto-tagging? Electronic check deposits? Amazon purchase recommendations? Grammarly writing tips? LinkedIn language translation? Google search? If so, then you already use artificial intelligence (AI) nearly every day. AI systems have the capacity to reason and learn — attributes typically associated with … Continue reading AI is Already Everywhere (But Not in the Way That You Fear)

The Joy of Books and Lifelong Learning

I remember pleading with my parents to let me read “just five more minutes” each night at bedtime. My clip-on booklight was an essential item on my packing list for overnight camp. During graduate school I would sometimes sneak off for lunch in a remote spot on campus so I could read uninterrupted. For me, … Continue reading The Joy of Books and Lifelong Learning

Corporate Jargon, the Harvard Comma, and Authentic Communication

Let’s stay laser-focused on the desired outcome: To identify paradigm shifts that could disrupt the market, unleash differentiated opportunities, and enable best-of-breed offerings. Start by prioritizing the low-hanging fruit; don’t try to boil the ocean. It’s essential that we leverage subject matter expertise and exploit our competitive advantage. At the next checkpoint standup, we’ll review … Continue reading Corporate Jargon, the Harvard Comma, and Authentic Communication

Inspiring Women Leaders

“No one knew what to do with women like her,” recalled my father. My mother was smart, well educated, and conscientious, but because she didn’t type, she struggled to land a corporate job in the 1960s. So she went back to school for a professional degree, one of only 11 women in her year at … Continue reading Inspiring Women Leaders